Your data stays separate
Each organisation's information is kept apart, with strict rules on who can see it.
Trust
Security and trust
WebHealth is built to protect your data. We say what we do, and we don't claim badges we haven't earned.
Core protections
How we keep your data safe.
Signed-in sessions stay secure
Signed-in sessions use secure cookies, plus extra checks before we change your data.
Honest health status
We never show green without evidence. If we don't know, we say so.
How we run the platform
We watch the platform, log access, and follow a plan if something goes wrong.
Your data
How we protect your information.
Your data stays separate
Your organisation\'s information is kept separate from other customers. Strict access rules stop anyone else from seeing it.
Protected while it travels
Data between your browser, WebHealth, and the public checks we run travels over encrypted connections.
Secure sign-in
Sessions use signed, secure cookies, plus extra checks before we change your data.
Safe public checks only
WebHealth only runs safe, read-only public checks on your sites — the same kind of checks any browser or search engine would do.
The platform
How we run WebHealth securely.
We keep a record of access
We log access to customer data and the platform. Logs are kept so we can investigate if something goes wrong.
A plan if something goes wrong
We follow a set process to detect, contain, and tell you about security events quickly.
Regular review
We review security practices as the platform grows, and tighten controls before problems arise.
Honest status
We don't claim what we haven't earned.
We don't display security badges we haven't earned. We use sound security practices and say so plainly. Extra documentation for your deployment is available to customers in the app.
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Evidence before green
We don't mark something healthy unless we have something to show for it.
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Plain language over jargon
Findings are written so a business owner can act — not so an engineer can decode logs.
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No invented badges
We say what we do. We don't claim certifications or seals we haven't earned.
Questions
Questions about security?
Security notes that apply to your deployment are available to customers in the app. For general questions, visit our FAQ or ask the Help Advisor.
Know before a customer tells you.
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